Microsoft Update Error One or More Update Packages Could Not Be Downloaded Please Try Again
Hello EricKurz,
Thank you for posting in this community and I am sorry for this inconvenience caused to you.
you lot may first click the x button nigh the update error to
I noticed that the current installed version of your Office apps is sixteen.55 merely the bachelor update version for your Part is 16.57.
So, in this example, you may effort the following steps:
i. Quit the Microsoft AutoUpdate app.
1. Open an Office app with the version number 16.55, likeWord, then clickHelp >Check for Updates.
2. If the Microsoft AutoUpdate app opens with the same errors, click the 10 buttons to remove each error.
three. Click Avant-garde to bank check out your Update Channel. And make certain that the Automatically download and install checkbox is checked.
4. And then close the Microsoft Autoupdate app and reopen it referring to step 1.
If the consequence persists, you lot may try to delete and reinstall the Microsoft AutoUpdate app from the Mac:
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From the Finder of MacOS, pull downwardly the "Go" menu and choose "Go To Folder" (or hit Command+Shift+G) and enter the post-obit path:
/Library/Application Support/Microsoft/
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Locate the folder named something like "MAU" or "MAU2.0" and open that directory
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Locate and drag "Microsoft AutoUpdate.app" to the Bin.
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Open Safari and download the latest version of Microsoft AutoUpdate.
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Open up Finder. Press Command +Shift+h.
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Go to Library > PrivillegedHelperTools and make sure that com.microsoft.autoupdate.helpertool exists. Run Microsoft AutoUpdate.
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If the file doesn't exist, redownload Microsoft AutoUpdate using the link above.
If the above suggestions don't work for you, may I know which Update Channel are you lot using? You may send a screenshot about the folio?
Moreover, you lot may try to download and install the latest version sixteen.56 from Electric current Channel via this page directly: Update history for Office for Mac - Office release notes | Microsoft Docs
Best Regards,
May
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* Beware of scammers posting fake support numbers here.
* Once complete conversation near this topic, kindly Mark and Vote any replies to benefit others reading this thread.
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Thanks for your response. I've reinstalled the latest version of Microsoft AutoUpdate, but unfortunately, that did not gear up the issue; I'thou nevertheless getting errors when attempting to update whatever app. My Update Channel is set to "Electric current Channel (Preview)", just I get the same errors on Current Channel. "Automatically download and install" is checked.
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Hi EricKurz,
Cheers for the reply and information.
In this case, delight also try to first safe mode/boot on Mac Bone, to check if the upshot is caused by a enshroud or directory consequence with the startup deejay.
If the upshot doesn't continue while in safe mode, get out safe style by restarting your Mac usually. Then test for the effect once again. The result might be resolved.
If the issue returns after leaving safe style, startup items are probably at error. And you lot may try to check out whether the Microsoft Autoupdate app in your user account is causing the issue, prepare a new user business relationship, then log in to it and attempt to reproduce the issue in that account.
If the issue persists, equally a workaround, I would suggest you download and install the latest version 16.56 from Current Aqueduct via this page directly: Update history for Office for Mac - Office release notes | Microsoft Docs
And you may uninstall 16.55.
Best Regards,
May
-----------------------
* Beware of scammers posting imitation support numbers hither.
* One time complete conversation about this topic, kindly Marker and Vote any replies to benefit others reading this thread.
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Rebooting in Safe Manner does non fix the issue, and I take the issue with both the latest version of Microsoft AutoUpdate and version 16.55.
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I am also seeing a number of errors in the Microsoft Autoupdate Assistant Diagnostic Log:
[Microsoft Update Assistant] <Error> ErrorsAndWarnings: {"Error":"Failed with answer: Skipping Automated Inspection Candidate with pageId(2) considering we failed to receive a response in time.\n\due north","UpdateID":"5BAD46CC-C199-440E-93CB-2FFA4ED2B725","Operation":"Install","AppID":"XCEL2019"}
Not sure if that's related.
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And one more than. I have exactly the same event as Eric. Perhaps the but difference is this is a new thing. I accept never had the updates fail before.
I have gone through all the steps Eric was instructed to exercise, and they all failed to allow me to update.
When I tried to update in prophylactic mode, information technology would never complete the install of the first app. I permit it sit and endeavour for half an hour.
I've too tried to do one app at a time. Still no progress.
Waiting for a solution.
Thank you.
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Same issue equally everyone here - none of the solutions has worked.
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Hi All,
Thank yous for the replies and information.
To further investigate this consequence, may I ostend when the mistake occur? Does information technology pop up while Microsoft Autoupdate downloading the installation or installing the installation?
If the mistake message occurs when Microsoft Autoupdate is downloading the installation for Office apps, it means this issue may be related to your firewall, antivirus software or proxy settings.
In this situation, you may try to disable them temporarily to see the issue.
If the mistake occurs when Microsoft Autoupdate is installing the installation for Office apps,it ways this issue may exist related to the permissions on your Mac.
In this situation, y'all may try to set upward a new user account, then log in to information technology and effort to reproduce the issue in that business relationship.
If it also happens to the new user business relationship, please try to repair a storage device in Deejay Utility on Mac.
For your information: Repair a storage device in Disk Utility on Mac - Apple Support
Best Regards,
May
-----------------------
* Beware of scammers posting fake support numbers hither.
* Once consummate chat almost this topic, kindly Mark and Vote any replies to benefit others reading this thread.
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Information technology occurs at the end of installing and the error says information technology cannot be installed at this fourth dimension. It then moves on to the next app and repeats the process and error. I'll effort your suggestions.
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For me, the issue was occurring during installation, not downloading. Deejay Utility found no issues, only logging in as a new user business relationship DID set up the problem. Non sure why, only when I logged in equally the new user, I was able to run Microsoft AutoUpdate without errors.
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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-autoupdate-always-fails-on-every-app/675e7416-0d7e-4630-8ee8-ea2d8d0d5465
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